All perishable items (Plants / Clean-Up Crew) are shipped Monday – thru –Wednesday.
Plants will be shipped “bare root” with a protective layer of soil or sphagnum moss surrounding the roots. The plants are then safely wrapped, and packed in clear bags, for proper labeling and identification.
If you live in a location that is experiencing temperatures below 45 degrees. Please contact us during checkout, or add one of our 72 hour heat packs to the order, and we will make sure to include it in the order.
The interstate movement of both plants and live plant pests (ie. Clean-Up Crew, Isopods, Springtails) is regulated by the USDA and requires a permit to legally ship these organisms across state lines.
We are a fully licensed nursery and comply with all USDA regulations, and licensing requirements for shipping plants and live organisms. It is not only important for us to complying with the law, but also to make sure that our customers know that their order has been fulfilled responsibly, and will arrive safely.
Please let us know if you have any issues with your order, or the condition of its arrival, and we will make sure to resolve the issue immediately.
* Due to the COVID-19 outbreak – there may be delays in carrier times, and or arrival. *