All perishable items (Plants / Clean-Up Crew) are shipped Monday – thru –Wednesday.
**IMPORTANT WINTER SHIPPING INFO**
If you are having live orders shipped to any of the following states, please specify, at minimum, 3 day shipping during checkout. We cannot guarantee the safe and healthy arrival of your plants/isopods beyond the 3 day lifespan of your included heat pack during longer transits in the colder months. Also, orders being delivered to these areas will only ship out on Mondays and Tuesdays, in case of unexpected delays. These locations include:
Arizona, California, western Colorado, Idaho, Oregon, western Texas, Utah, Washington, Wyoming
The above map shows shipping times from our location, please select your delivery options accordingly. If you have any questions, please reach out before finalizing your order. Thank you for your understanding!
Plants will be shipped “bare root” with a protective layer of soil or sphagnum moss surrounding the roots. The plants are then safely wrapped, and packed in clear bags, for proper labeling and identification.
We are a fully licensed nursery and comply with all USDA regulations, and licensing requirements/permits for shipping plants and live organisms. It is not only important for us to comply with the law, but also to make sure that our customers know that their order has been fulfilled responsibly, and will arrive safely.
Please let us know if you have any issues with your order, or the condition of its arrival, and we will make sure to resolve issues immediately.
* Due to the COVID-19 outbreak – there may be delays in carrier times, and or arrival. *